Welcome to Our Help & Support Center

Your ultimate resource for quick tutorials, step-by-step feature guides, and easy troubleshooting. Whether you’re setting up your account for the first time, exploring one of our mobile apps, or looking for tips to get the most out of our websites, we’ve got you covered.

Explore the Guide

Getting Started

Welcome to Tech Assistant, an all-in-one accessibility toolkit built for blind and low-vision users. This chapter walks you through creating an account, signing in, and getting your bearings on the Home screen. You'll also learn how the bottom navigation works and how to set up your personal Quick Launch tab so your most-used tool is always one tap away. Every step here has been tested with TalkBack and other screen readers in mind.

Accessibility & Sensory Tools

This chapter covers the tools that use your phone's camera, sensors, and a dedicated accessibility service to describe the world and your screen out loud. You'll learn how to read documents and recognize objects with Talking Camera, sense light and direction, get your surroundings announced, and have Focus Bridge read any app's screen aloud. These tools are the heart of what makes Tech Assistant an assistive device, not just an app.

AI Assistant & Reading Tools

This chapter introduces the tools that read, understand, and speak text and documents on your behalf, powered by on-device and cloud AI. You'll meet the Tech Assistant AI chat companion, learn to extract text from photos and PDFs, read web articles hands-free, and generate spoken descriptions of video content. These tools are especially useful when a document or webpage wasn't designed with accessibility in mind.

Everyday Productivity Tools

This chapter covers the standalone tools that help with daily tasks: calculations, currency conversion, note-taking, expense tracking, secure storage, reminders, and media playback. These are designed to replace several separate apps with one consistent, accessible experience. Each tool works independently, so you can jump straight to the one you need from Home or the search bar.

PDF Manipulation Toolbox

This chapter covers the full PDF Manipulation Toolbox, a set of twelve focused tools for reshaping PDF files plus two creation tools for building new PDFs from images or text. Every tool opens from the toolbox hub screen and walks you through selecting a file, adjusting options, and saving the result. Together they cover the most common things people need to do with a PDF without a desktop computer.

Document Studio: Word, Excel & PowerPoint

This chapter covers Document Studio, the hub for working with Word, Excel, PowerPoint, EPUB, HTML, and CSV files. From here you can convert office documents to PDF, merge multiple files together, or edit their contents directly on your phone. Each tool is reachable from the Document Studio hub screen or directly via search.

Image Editor Hub

This chapter covers the Image Editor Hub's seven tools for adjusting and converting photos, including filters designed specifically to make images easier to see for people with low vision. Each tool opens directly from the hub with straightforward, accessible controls.

Audio Editor Hub

This chapter covers the Audio Editor Hub's full suite of tools for recording, trimming, mixing, and enhancing sound files. Whether you're recording a voice memo or cleaning up background noise in a track, each tool walks you through picking a file, applying an effect, and exporting the result.

Video Editor Hub

This chapter covers the Video Editor Hub, the app's largest toolset with over twenty tools for trimming, combining, and enhancing video. From basic trimming and compression to adding narration, subtitles, and text overlays, each tool is built around a simple pick-edit-export flow.

Settings & Personalization

This chapter covers every place you can tailor Tech Assistant to your preferences, from sound and vibration feedback to the AI model powering the assistant. You'll learn how the shared reading engine works across the app, how to configure your Quick Launch tab, and how to back up your data so nothing is lost if you switch devices.

News, Articles & Community

This chapter covers the content and community features that keep you connected beyond the app's tools: regional news, curated articles, the Tech Assistant blog, the shop, and community groups. These live in the News, Articles, and More tabs of the bottom navigation.

Help, Support & Legal

This final chapter covers where to go when you need help, want to share feedback, or need to review the app's legal terms. Support is available through multiple channels so you can reach out however is easiest for you.

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